Privacy Policy

Your privacy concerns are important to us at RHK Recovery Group (“ RHK “ we”, “us”, or “our”),  We  are committed to protecting your privacy.  Please read the following  to understand how your personal information will be treated as you use this Website RHKRecoverygroup.com.  When you use this website (the “site”), you consent to the use of your information by RHK  in the manner specified in this privacy policy. This policy may change periodically, so please check back from time to time.  For your information, the date of the last update to this privacy policy is stated at the top of this document.

What Information We Collect and How We Use That Information

We collect the following categories of information.

Contact Information:

We collect contact information on our website from visitors and our clients who wish to obtain information or support, or to purchase and/or use our services. Contact information is provided via browser forms or online order forms, and includes first name, last name, e-mail address, job title, name of the organization, country, state/region and phone numbers (fax, cell and/or landline), technical requirements, and other information necessary for us to properly respond. This contact information is used by our sales, support and services teams to contact our site visitors and clients, as appropriate, so that we can provide the requested information, support, or services.

Billing Information:

We collect billing and payment information which may include a purchase order number, an account number, or instructions for wire transfers and/or ACH transfers (online and offline). We use third party credit card processors that collect, process and store credit card numbers, expiration dates, security codes and related information through their own websites and subject to their privacy policies. All of the foregoing information is used to prepare and send invoices, make and receive payments, and manage accounts.

Debtor Information:

We receive from our clients and/or collect from debtors (i.e., companies that owe our clients a financial debt), information regarding the debtor that is necessary in order to collect such debts on our client’s behalf including the source, date and amount of the debt, any liens and other documentation regarding the debt, physical address and contact Information for the debtor and the debtor’s attorney, and banking, and other financial information regarding the debtor. We also collect and receive credit information regarding the debtor from our clients when they use our services, and through other lawful means in accordance with applicable laws. We use the debtor Information to provide the services.

Operations:

We also collect website health diagnostics, and technical logging information.

Cookies:

Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visits to our site and other sites as described under “external sites” below. If you do not want us, any third party or the website to place a cookie on your hard drive, you may be able to turn that feature off on your device. Please consult your Internet browser’s documentation for information on how to do this, such as by using your browser in private mode to block cookies, If you decide not to accept cookies from our site, the site may not function properly.

Aggregate Data:

In an ongoing effort to better understand our users and the site, we might analyze your information in aggregate form to operate, maintain, manage, and improve the website This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our Services and the website to current and prospective business partners and to other third parties for other lawful purposes.

Additional Uses:

We also use contact information and other information collected pursuant to this privacy policy to respond to general inquiries, solicit feedback regarding our Services and support, provide relevant content on our site including advertisements regarding RHK Recovery Group adjustment services and to communicate with you via email regarding our current and future services.

Business Transfers:

In the event of a merger, dissolution or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this privacy policy.

Disclosure to Public Authorities:

We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

Opt-Out for Direct Marketing; Email Management:

You may manage your receipt of marketing and non-transactional communications by clicking on the link located on the bottom of any RHK Recovery Group marketing email and following the instructions found on the page to which the link takes you. You cannot opt out of receiving transactional e-mails related to your account or purchase orders.

Retention of personal information:

We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this privacy policy, subsequently authorized, or as permitted under applicable law.

How we protect your Information:

RHK Recovery Group takes the security and privacy of the personal information that it collects pursuant to this privacy policy with consideration. Accordingly, we will implement reasonable and appropriate security measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations.

Children:

We do not knowingly collect any personal information from children under the age of thirteen through the Site. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our privacy policy by instructing their children never to provide personal information to us without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at [email protected] and we will endeavor to delete that information from our databases.

Links to External Sites:

The website may contain links to third party websites including social media sites with content regarding RHK Recovery Group such as YouTube, Twitter and LinkedIn (collectively, the “website ”). RHK Recovery Group has no control over the privacy practices of these 3rd party websites. As such, we are not responsible for the privacy policies of those websites. You should check the applicable third party privacy policy and terms of use when visiting any 3rd party site and before providing any personal information to such websites.

Changes to this Privacy Policy:

This privacy policy is effective as of the date stated at the top of this privacy policy. We may change this privacy policy from time to time, and will post any changes on the website as soon as they go into effect. By accessing the website after we make any such changes to this privacy policy, you are deemed to have accepted such changes. Please refer back to this privacy policy on a regular basis.