Shanell DeSantis

Shanell DeSantis is a highly organized executive assistant with a strong background in financial operations, executive support, and client communication. Known for her attention to detail and reliability, she plays a critical role in keeping complex business operations running efficiently and accurately.

With extensive experience supporting senior leadership, Shanell specializes in calendar and email management, document control, and coordinating daily workflows across teams and external partners. Her financial expertise includes accounts receivable and payable, invoicing, billing resolution, cash flow monitoring, and month-end close activities. She is trusted with sensitive financial and operational data and consistently maintains the highest standards of confidentiality and accuracy.

Shanell brings a proactive, solutions-focused approach to every role, supporting project planning, vendor coordination, and internal collaboration to ensure deadlines are met and processes remain organized. At RHK Recovery Group, she supports leadership and client-facing teams by streamlining administrative and financial operations, allowing the organization to remain focused on delivering trusted credit intelligence and recovery solutions.